Depending on the products, services, or functionalities you wish to enjoy at any given time, we will need to process certain data. Generally, such data will be as follows:
Remember that when we ask you to fill in your personal data to grant access to any functionality or service of the website, we will mark certain fields as mandatory because we need this information to provide the service or grant access to the functionality in question.
Please note that if you choose not to provide this data, you may not be able to complete your registration as a user or enjoy those services or functionalities.
Depending on how you interact with our website, we will process your personal data for the following purposes:
We only process the personal data strictly necessary to manage or resolve your request or inquiry.
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, meaning to understand how users interact with our Platform so we can improve it. Additionally, we may conduct quality surveys to gauge customer and user satisfaction and identify areas for improvement.
The legal basis that allows us to process your personal data depends on the purpose for which we process it, so we will find different legal bases depending on the following purposes:
The legal basis for processing your data is informed consent to respond to inquiries submitted through the website, which implies acceptance of these terms by the data subject.
We will process your data for as long as necessary to handle your request or inquiry and then for 1 year afterward.
Personal data will not be transferred or communicated to third parties, except: legal obligations, obtaining your express consent, or if we believe there is a legitimate interest on our part, which will be duly communicated to you.
We are committed to respecting the confidentiality of your personal data and ensuring that you can exercise your rights.
You can exercise your rights at no cost by sending us an email to [email protected], simply indicating the reason for your request and the right you wish to exercise.
If we deem it necessary to verify your identity, we may request a copy of a document verifying your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Request access to the data we hold about you.
Request that we correct the data we already hold. Please note that by actively providing your personal data by any means, you guarantee that the data is accurate and agree to notify us of any changes or modifications.
Request that we delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as informed above, or if we no longer have the legal basis to process it.
Request that we limit the processing of your data, which means that in certain cases, you may ask us to temporarily suspend the processing of your data or keep it beyond the necessary time when you may need it. If you have given us your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time.
Receive the personal data that concerns you and that you have provided to us, in a structured, commonly used, and machine-readable format, and transmit it to another data controller.
Furthermore, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.
Lastly, we inform you of your right to lodge a complaint with the relevant data protection authority, in particular, the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
We may modify the information contained in this Privacy Policy when we deem it appropriate. In the event we make any changes, we will notify you through various means on the Platform, or we may even communicate the change to your email address if the modification significantly affects your privacy, so you can review, evaluate, and, if applicable, oppose or unsubscribe from any service or functionality.